Refund policy
Last Updated: May 2026
At Cool Breeze Store, we want you to be 100% satisfied with your purchase. That is why we offer a 30-day Free Return & Refund Policy.
Eligibility for Returns: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Return Process:
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Contact us at support@coolbreezestore.store with your order number.
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We will provide you with a prepaid return shipping label and instructions.
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Refunds: If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.